InsMelo Privacy Policy
1. Introduction
We respect your privacy. This policy explains how we collect, use and protect your data.
By using InsMelo, you agree to these terms.
2. Information We Collect
- Personal: name, email, payment details (if you subscribe)
- Usage: logs, device and interaction data
- Content: lyrics, audio and generated assets
- Cookies: to improve experience and measure performance
Face Data Policy
The face data we collect
We analyze your photo and find out the feature points of the face in the photo (such as eyes, nose and mouth points) for face processing. After the analysis process is completed, all data will be automatically deleted immediately and NO data will be saved.
For the core functions of photo processing (beautifying, coloring), our application will collect the avatar photos you upload or take. You can voluntarily allow our application to access album to obtain photos from your mobile device. Our application can ONLY access your camera and album after you confirm your permission.
Face recognition
When you use certain facial recognition features, we will automatically capture the positions and shapes of your five senses, analyze facial feature information, store this information on our server for photo processing, and return the rendering to you. WE WILL NOT STORE OR SHARE such processed photos, facial features, or renderings with any third party. After the analysis process is completed, all data will be automatically deleted immediately and no data will be saved.
Purpose and process of collecting face data
To give you a "Music Video" effect, we need to find feature points (such as eyes, nose, mouth points).
The complete process is as follows:
(1) You will submit the selected photos to our server in an encrypted manner;
(2) After the synthesis is completed, the server returns the final rendering effect to you through the application;
(3) The final composite effect will be temporarily stored in encrypted storage and will be permanently deleted immediately. After the synthesis process is completed, we will immediately delete the face image you submitted to the server.
Face data will not be shared or stored
WE WILL NOT SHARE YOUR FACE DATA WITH ANY THIRD PARTY, NOR WILL WE STORE ANY FACE INFORMATION YOU SUBMIT. THE PHOTOS YOU UPLOAD WILL BE DELETED IMMEDIATELY.
3. How We Use Data
- Provide and improve the Service
- Personalise results and communication
- Process payments and subscriptions
- Prevent fraud and comply with law
4. Sharing
- We don't sell personal data
- Service providers for payments, analytics, hosting
- Legal authorities when required
- Business transfers (e.g., merger/acquisition)
5. Data Retention
We keep data while your account is active or as needed to provide the Service.
You can request deletion at support@insmelo.com.
6. Security
We apply technical and organisational measures, but no online service is 100% secure.
7. Your Rights
- Access, correct or delete data
- Object or restrict processing
- Withdraw consent
- Get a portable copy of your data
8. Children's Privacy
The Service isn't directed to children under 13.
9. International Transfers
Your data may be processed outside your country in compliance with law.
10. Changes
We may update this policy and will post updates here.
11. Contact
Adelina Wu Pty Ltd